I've been a leader at a number of companies that installed new ERP solutions, and it's interesting to see why the new solution was a winner or failure. This is a (mostly) light-hearted look at two of those implementations. One was an utter failure, and the other a great success.
The Open Cloud Computing Interface (OCCI) is a set of open standards and specifications developed by the Open Grid Forum that defines how various cloud service providers can provision their resources and services to their customers.
New industry figures show that enterprises investing in new customer relationship management software are more likely to choose the software-as-a-service delivery model over traditional on-premises solutions.
SaaS solutions can help small and midsized enterprises manage, track, and respond to customer inquiries from channels like phone, social media, online forms, and email. That said, picking the right one is tricky.